Cancellation Policy

  1. Once a booking for in-house CPD/training has been made, the school/organisation can cancel within 14 days without incurring any costs. An exception to this is point 3.
  2. After the initial 14-day period has ended, the school/organisation will be charged 50% of the cost of the training if cancellation occurs. However, if the cancellation occurs within 20 working days (i.e. not weekends or holidays) of the date that the INSET/training is to be delivered, the cost of cancellation will be 100%.
  3. Regardless of the date that the INSET/training was booked, if cancellation occurs within 20 working days (i.e. not weekends or holidays) of the date that the INSET/training is to be delivered, the cost of cancellation will be 100% of the cost of the INSET/training. There are no exceptions.

If you need to cancel, or if you think there is a possibility that cancellation might occur, please do get in touch. I’ll do my best to be as flexible as possible to fit in with your needs.